MasterMind
Cutting-edge gamification to drive engagement, build brand equity, and increase your customer LTV
What Does MasterMind do for Your Brand?
Turn your customer base into an army of brand advocates and active contributors, enabling you to engineer market demand, control public mindshare, and encourage actions that align with your marketing goals.
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Safeguard your marketing investments by eliminating fraudulent claims, enhancing campaign integrity and ROI.
Strengthen customer bonds and elevate lifetime value with memorable experiences and tailored rewards.
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Drive growth with social campaigns and word-of-mouth initiatives, leveraging the power of community and viral influence.
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Expand your customer base organically, turning your existing customers into a powerful acquisition channel.
Features
Campaign Creator: Enables powerful, fully customizable setup of customer-focused campaigns, with objectives unconstrained by anything other than the scale of your imagination. Engage customers with specific, meaningful tasks on any platform and in the real world, transforming them into active agents in your growth strategies.
Benefit: Empowers you to engineer your market by deploying strategies that provoke mass, coordinate actions from your customers, optimizing your team's focus towards crafting innovative strategies and deepening customer engagement.
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Opportunity Feed: An interactive, real-time dashboard showcasing engagement opportunities to customers. Elevate customer involvement and lifetime value through dynamic, participative engagement and marketing campaigns.
Benefit: Fuels ongoing customer interaction and loyalty by offering unique, compelling experiences that drive growth for your company and excitement for your customers.
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Verification System: A robust mechanism ensuring tasks are completed before rewards are issued, preventing fraud and ensuring rewards are deservedly earned.
Benefit: Reduces fraud, boosts campaign engagement, and ensures a higher campaign ROI through controlled reward distribution.
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Rewards System: Offers customizable reward options to incentivize desired customer actions.
Benefit: Drives sales and engagement by rewarding customer participation, tailored to your brand's objectives.
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Insights & KPIs: Delivers real-time data and analytics to track campaign performance and customer engagement.
Benefit: Empowers strategic decision-making with actionable insights, optimizing campaign effectiveness.
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Wallet and Redemption System: A user-friendly platform for customers to claim and manage their rewards.
Benefit: Enhances the reward collection and redemption process, encouraging continued engagement and loyalty.
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eCommerce Integration: Seamlessly integrate into your existing eCommerce platform, transforming your storefront into a vibrant, multifaceted consumer experience
Benefit: Increase customer loyalty and mindshare, attract new customers, boost sales, and increase engagement, using gamification and social participation to turn shopping into an entertaining and rewarding experience beyond traditional purchasing.
Optional Features
AI Powered Campaign Creation: Custom curated campaigns generated based on your brand profile
Benefit: Let our custom AI take most of the heavy lifting, allowing your team the time to hone customer opportunities to gain the greatest brand lift.
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Peer Verification & Dispute Resolution: A unique system that engages the community in the verification process.
Benefit: Lowers operational overhead by automating the verification process through crowdsourcing, while maintaining campaign integrity and engaging the customer base further.
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In-Person Verification: Offers versatile verification options for both online and brick-and-mortar interactions.
Benefit: Provides flexibility in campaign design, catering to a wide range of promotional activities and customer engagements including boots-on-the-ground, real-world interactions and objectives.
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Custom App Integration: Offers options for a branded mobile app or integration into existing customer apps.
Benefit: Ensures brand presence is constant and convenient for customers, facilitating all-day engagement and loyalty.
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Location-Based Incentives: Guide customer flow with strategic, location-specific tasks and rewards
Benefit: Influence customer behavior and foot traffic with precision, boosting in-store experiences and sales, and driving real-world, boots-on-the-ground engagement.
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Customer Segmentation: Categorize customers based on their interaction patterns to tailor your marketing and engagement strategies effectively.
Benefit: Increases campaign effectiveness by aligning your strategies with customer behaviors, leading to higher engagement and satisfaction.
Advancing Customer Engagement and Brand Loyalty
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MASTERMIND merges technology with the human touch to enhance levels of interaction, loyalty, and brand support. Utilizing advanced gamification, this platform transforms customers into engaged brand participants on a massive scale, stimulating organic growth and fostering a robust ecosystem of engagement and advocacy. With its extensive array of features, MASTERMIND enables companies to create unique, impactful experiences that deeply connect with customers, driving actions that meet marketing objectives while protecting investments through effective verification systems.
Implementing this technology, businesses can anticipate improved customer relations and notable growth. This method represents an evolved take on traditional marketing and loyalty strategies, applying proprietary, military-derived technology and strategy to place our clients at the leading edge of customer engagement in today's digital era.